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SellerPilot

I lost the Buy Box

Without the Buy Box, ads send shoppers to someone else's offer and organic sales fall. SellerPilot reads the Buy Box from Amazon, compares the winning price with yours and your break-even, pauses the ads while it is lost, and proposes a price step inside your band, never below break-even.

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See when the Buy Box went, who took it and at what price, and step the price inside your band to win it back.

  • Who holds the Buy Box, at what price
  • Whether matching is profitable
  • Why the Buy Box was lost
  • Ads spending while it is lost

What SellerPilot checks

Each check names its source in your own Amazon data.

  1. Who holds the Buy Box, at what price

    Per product, live from Amazon's Product Pricing, with your price, the lowest price on the listing and the Buy Box share per day.

  2. Whether matching is profitable

    The break-even price from Amazon's fees and your product cost, so a price war you cannot win is named as such. Source: your costs and Amazon's fee estimates.

  3. Why the Buy Box was lost

    Price is the usual reason; stock, a suppressed listing, slow delivery or a condition note are the others. Source: listing status, FBA inventory, Account Health.

  4. Ads spending while it is lost

    Clicks on a product with no Buy Box, and what they cost. Source: your advertising reports.

What the agents do

Auto is off until you switch it on; on Suggest every change waits for your OK.

By themselves (Auto)

  • Ads paused while the Buy Box is lost or hidden, put back when it returns
  • One price step inside your band on Prices Auto, never below break-even, at most 5 a day per store, 7 days between steps on a product, not during a sale event

Wait for your OK

  • Every price step on Suggest, with the Buy Box price and the break-even next to it
  • A price outside your band: refused, never applied
  • A listing or condition fix

Every change passes the six gates: the morning data check, an independent check, your hard limits, Amazon's preview and read-back, the outcome check with automatic undo, and the stop button with a full log. How the agents work.

A worked example

In the demo store the ceramic lamp lost the Buy Box during the day to an offer at 48.49 against 49.99. Break-even is 36.60, so matching was profitable.

The ads were paused once the loss was confirmed. The seller approved a step to 47.99 (inside the 44 to 56 band); the Buy Box came back the next morning and the ads resumed by themselves. The price change is in the log with Undo.

Demo store with sample data; illustrative numbers, not a customer result.

What you see

  • Buy Box status per product, live, with the price and the break-even
  • Price suggestions with the reason, inside your band
  • Pauses and restarts in the change log and the morning email

Questions sellers ask

Will it start a price war?
No. A step goes one way at a time, inside the band you set, never below break-even, and waits 7 days before the next step on the same product. Outside the band nothing is applied.
Does it read the Buy Box in real time?
The Buy Box is read from Amazon on request and during the morning run; the daily share comes from Amazon's Sales & Traffic report.

Related features

  • Deals tracker

    Whether each deal badge, coupon and strike-through price really shows, and why not.

  • Profit analytics

    Profit per order and per product after every Amazon fee, ad cost and your product cost.

  • PPC autopilot

    An autopilot for bids, budgets, negatives and harvesting that never goes past your limits.

Try SellerPilot on your own store

Connect Amazon in about five minutes. Your first data arrives within hours and your first suggestions the next morning.

No card needed. Nothing to cancel.